Operations Manager - Carrier Operations
WARP
Join W/:\RP, a venture-backed team of last-mile logistics pioneers and LTL/TL veterans taking on the vast and complex $2.1 trillion global trucking freight industry. Building on our founders' success with AxleHire in creating a last-mile service for shippers outside Amazon, we're now advancing into the middle mile with W/:\RP.
Welcome to W/:\RP: An optimized network of cross docks and carriers united through a single technology platform to deliver unmatched rates, transparency, and service quality in the transportation industry.
Role Overview:
As the Operations Manager for Carrier Operations at W/:\RP you will spearhead the development and management of our carrier network, focusing on dedicated lanes and the strategic handling of RFPs.
Key Responsibilities:
- Carrier Network Development: Engage and onboard a diverse range of small-to-medium-sized carriers throughout the US. Your mission is to establish a robust and reliable carrier network tailored to WARP's customers' unique demands.
- Capacity Management: Utilize your logistics and transportation expertise to ensure adequate capacity within the carrier network to meet dynamic shipping needs. Manage carrier contracts and negotiate terms to achieve mutually beneficial agreements.
- Strategic Partnerships: Develop close relationships with carriers to build strategic partnerships that boost operational efficiency and enhance service quality. Your efforts will be crucial in securing long-term, mutually advantageous contracts.
- Reliability and Quality: Maintain the integrity and quality of shipments. Continuously monitor carrier performance and enforce strict quality control measures to sustain our commitment to excellence in carrier operations.
Qualifications and Skills:
- Proven experience in a fast-paced environment, ideally managing carrier sales over 2 years.
- Detail-oriented with a robust emphasis on accuracy and data-driven decision-making.
- Demonstrated success in expanding carrier sales teams and processes.
- Comprehensive knowledge of logistics and the supply chain.
- "Never Give Up" mentality, adept at overcoming challenges and converting obstacles into opportunities.
- Exceptional communication and negotiation skills, able to forge strong relationships with carriers and collaborate effectively with internal stakeholders.
- Quick adaptability to changing business requirements and a flair for devising innovative solutions to operational hurdles.