Summary Description
The Licensing Specialist is responsible for licensing for all states and jurisdictions that myLaurel operates in. The Licensing Specialist prepares, tracks, and submits licensure requests. The Licensing Specialist is responsible for maintaining active status for all providers by successfully completing initial and subsequent licensing. This Job Description outlines the services to be provided by the Contractor to support the provider licensing functions of myLaurel. The goal is to ensure timely, accurate application, renewal, and maintenance of professional licenses for healthcare providers in compliance with applicable regulations.

Key Responsibilities:

License Management:

• Coordinate and manage the complete lifecycle of provider state license applications and renewals.
• Proactively track license expiration dates and initiate renewal processes to prevent any lapses in licensure.
• Serve as a point of contact with state licensing boards and other regulatory agencies to follow up on applications and resolve any issues or delays.
• Maintain highly accurate and up-to-date licensing records within our internal databases and tracking systems.
• Communicate licensing statuses, updates, or potential issues effectively to internal stakeholders.

• Prepare and provide regular status reports (weekly/biweekly) on licensing activities and progress.
• Ensure all licensing activities adhere strictly to federal, state, and organizational compliance requirements.
• Document and report on resolved issues, outlining the steps taken for resolution.

Administrative Tasks:

• Input and maintain provider data, including demographics, documentation, and comments.
• Monitor and maintain provider files for enrollment status and document completeness.
• Perform routine administrative tasks, such as processing applications and updating documents.
• Communicate and provide updates to market contacts and resolve enrollment-related issues.
• Track enrollment status with required organizations, agencies, affiliates, and payers.
• Meet all deadlines for provider licensure and payer credentialing.
• Provide weekly updates to the Implementation team.

Key Competencies

• Proven experience in administrative coordination, compliance, or credentialing/licensing, preferably within the healthcare industry.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Excellent communication skills, both written and verbal, with the ability to liaise professionally with external agencies and internal teams.
• Proficiency in using databases and tracking systems for record management.
• Ability to manage multiple tasks simultaneously and meet strict deadlines.
• Self-starter with the ability to work independently in a remote setting.
• Understanding of healthcare licensing processes and regulatory requirements is highly desirable.