Head of Network
Administration
Abidjan, Côte d'Ivoire
About Luo
Luo is one of the fastest-growing FX and cross-border payments companies in Africa. We help African businesses pay their international suppliers faster, more transparently, and more competitively than traditional solutions. Behind that promise sits a network of collectors, banks, and FX brokers across francophone Africa. This role owns that network.
The role
Every payment we make depends on a chain of partners: collectors who take in funds from our customers, banks that hold our local accounts, and FX counterparties. Making that chain faster, more reliable, and more cost-effective is central to Luo's growth.
As Head of Network, you have two core mandates. First, you optimize the corridors we already run: compressing treasury delays, negotiating better terms, and turning partner relationships into real infrastructure. Second, you expand: opening new payment rails, and building the partnerships that let Luo move into new markets across Africa.
This is a commercial, operational, and structuring role in equal measure. It sits on the critical path of the company's economics and requires regular travel across the region.
What you'll do
- Own partner relationships and commercial negotiations with collectors, banking partners; build the leverage map that tells you where to renegotiate, grow, or exit
- Compress treasury and settlement delays across the full flow (customer to collector to bank to broker), set SLAs per partner, and work hands-on to fix the documentary and operational causes
- Manage concentration risk and reduce over-dependence on any single partner group while protecting the corridors that work
- Lead expansion into new countries and new payment rails: identify the right partners, negotiate entry terms, and build out the infrastructure from scratch
- Operate with a high degree of autonomy on the ground, in close coordination with the CEO, treasury, and operations teams
What we're looking for
- 8+ years in banking, payments, treasury, correspondent banking, or PSP/mobile-money operations in francophone Africa, with a track record of managing and negotiating partner relationships
- Deep, practical understanding of how funds move in the UEMOA (XOF) and CEMAC (XAF) zones: collectors, local banks, SWIFT messaging (MT103/MT900), correspondent flows, and settlement mechanics
- A commercial operator who can sit across the table from a bank or collector and move terms, and then make the process work day to day
- Comfortable with data: you can read a partner-performance dataset and turn it into priorities and a negotiation plan
- Fluent French and professional English
- Willing to travel regularly across the region