Job Description: Account Receivables Officer

Antara Health is pioneering virtual-first primary care in Kenya. With cutting-edge technology and intelligent use of data, Antara has transformed the healthcare experience from one fraught with anxiety, inconvenience, financial stress and lack of knowledge into a delightful experience that is empowering patients with information and driving world-class health outcomes.

The Health Navigator is at the heart of the transformation. We are looking for amazing nurses to grow Antara’s Health Navigation team.

Responsibilities:

Review Eligibility of Members.

• Review of members signed up and ensuring they are billable as per the billing protocols and requirements

• Review of signed up members onto the Antara platform and ensuring they have been tagged to the correct billing cohort to enable billing.

• Review existing members for changes in their data that would affect billing and tagging them accordingly

Customer Invoicing

• Working with the Antara billing system to generate invoices.

• Preparing customer invoices and supporting documents based on accounting procedures

• Calculating, inputting and processing financial data useful for invoicing.

• Reconciliation of member accounts and highlighting discrepancies in invoicing.

• Preparing statements of accounts to be sent with invoices

• Raising invoices on provider platforms

Payment Reconciliation

• Matching payments to invoice numbers both in Airtable and Quickbooks.

• Sharing receipts in a timely manner with the customers.

• Generation of account statements and sharing with customers.

Queries management.

• Handling customer inquiries and complaints regarding billing issues in a timely manner.

• Follow up with debtors for pending payment

Reporting

• Managing an Accounts Receivable ledger and Accounts Receivable files

• Submitting weekly reports on accounts receivable operations

• Assisting in general financial management and analysis

Requirements.

A degree in any of the below field;

• Accounting

• Finance or Economics

• Business Studies or Administration

• Mathematics

Work Experience;

3 -5 years in a Receivables/ claims role in the healthcare industry

Additional Skills required;

• Prefered Certified Public Accountant

• Ability to do data analysis and no code automations will be an added advantage.

• An ability to prioritize and manage expectations

• A keen eye for detail

• An ability to work independently

• The ability to communicate articulately and concisely on the things they are working on

• Collaboration with other teams within the company to facilitate accurate and timely billing

• Extensive experience using spreadsheets and accounting software